This was a project developed for Roberts Express to automate the request for and processing of the responses to trucker driver motor vehicle background checks. Originally this process entailed Safety agents interacting with an stand-alone PC application to request background checks from a third party service provider: DAC Services of Tulsa, OK. To streamline the process, hooks were added to the existing Enterprise Safety and Recruiting application to allow agents to queue requests from their individual workstations. A background process was introduced to periodically build request files, establish a dial-up TCP/IP bridge to DAC and transfer the request files for processing. Response files were also transferred back. To further improve the flow, clean responses were automatically processed and the Enterprise System was updated without the need for further human intervention. Furthermore, response reports that came back requiring manual review were feed directly into a document imaging application and handled as part of the existing recruitment process. An even bigger improvement was added when a regular batch process was introduced to make periodic requests for existing drivers.
| Technologies deployed: | 45 C routines including interactive FTP functions, NetBlazer Smart Router for on-demand dial-up TCP/IP bridging, Ingres II RDBMS, Sun Enterprise servers | |
| Tasks performed: | Technical Architecture Definition, Requirement Definition, User Interface Design, Application Design, Software Development and Testing | |
| EIS Team size: | 1 engineer | |
| Project duration: | 14 months |